Terms of Service
Last Updated: March 15, 2024
1. Service Agreement
By engaging Codivix's services, you agree to these terms and conditions. Our services include business process automation, CRM, ERP, and related solutions.
2. Service Scope
Each project will be defined by:
- Detailed project proposal
- Scope of work document
- Technical specifications
- Timeline and milestones
- Payment schedule
3. Payment Terms
Payment schedule for automation projects:
- 30% deposit upon contract signing
- 30% at project midpoint
- 40% upon project completion
- Additional costs must be approved in writing
4. Project Timeline
We commit to:
- Providing realistic timelines
- Regular progress updates
- Timely communication of delays
- Efforts to minimize disruptions
5. Software and Systems
We guarantee:
- Quality software development
- System integration
- Performance optimization
- Security compliance
6. Changes and Modifications
Any changes to the project scope must be:
- Requested in writing
- Approved by both parties
- Documented with change orders
- Reflected in updated timeline and costs
7. Data Access
Client responsibilities include:
- Providing necessary system access
- Securing required permissions
- Maintaining data backups
- Ensuring data security
8. Warranty
We provide:
- 90-day software warranty
- Technical support
- Bug fixes and updates
- Performance monitoring
9. Intellectual Property
We maintain rights to:
- Proprietary software
- Development frameworks
- Custom algorithms
- Technical documentation
10. Termination
Either party may terminate the agreement:
- With 30 days written notice
- For material breach of terms
- Upon mutual agreement
- Subject to payment of completed work
11. Contact Information
For questions about these terms, please contact us:
- Email: legal@codivix.com
- Phone: (555) 123-4567
- Address: 123 Business Avenue, City, State 12345